Solano Mobility Study

P 38 p Solano Transportation Authority Ch3: Existing Conditions/Transportation Inventory Common Transportation Services Public Services The STA offers a variety of Mobility Management Services. A number of these were developed as a result of the last 2011 Solano Senior and People with Disabilities Transportation Study and the subsequent Mobility Plan. Solano Mobility Call Center: The Solano Mobility Call Center serves all of Solano County and is located in Suisun City.The two nearby locations’ combine hours of operation are weekdays from 7:00 a.m. – 5:00 p.m.; calls are answered by live operators. Callers may receive information on bus, ferry, train services, and bicycling. Its expanded services added information such as private and non-profit transportation programs and mobility management services such as Travel Training, ADA In-person Assessments, subsidized taxi, gogograndparent 2 , and first/last mile programs. The Call Center Calls tables at community events and makes presentations to further promote alternative transportation information to the public.The Call Center manages the solanomobility.org website which was a new product developed after the 2011 study.The Call Center produces materials about various services and programs for public consumption. It also sells the Regional Transit Discount Card (RTC) 3 , the Senior Clipper Card and will process FasTrak applications. Travel Training Program: Travel Training instruction is designed to teach people to travel independently on fixed-route public transportation in their community and beyond.The Travel Training program has several elements and has been growing in popularity. Personalized one-on-one training to and from a specific location has helped people who are new riders and need personalized assistance in the field. On-line video trainings and guidebooks were developed for self-travel training. Group trainings and presentations have been given in partnership with organizations such as CHP and senior organizations. SolanoMobilityWebsite: Created in response to 2011 study.This is a hub of information that would be of value to older adults and people with disabilities. Much of the information that is available by calling the Call Center is available on- line. In addition,Travel Training videos and guidebooks are available with other informational brochures. Older driver safety training information described below is located here. 2 Gogograndparent is a service that people without a smartphone can call to arrange a ride on Lyft/Uber; gogograndparent also troubleshoots any issues that arise during the ride. 3 RTC is a discounted Clipper Card for those able to use fixed-route transit but are a disabled veteran, DMV disabled, have a Medicare card, completed a medical eligibility form by a licenses CA physician.