Solano Mobility Study

P 19 p Solano Mobility Study for Older Adults and People with Disabilities Ch2: Methodology The User Survey was comprised of multiple-choice questions and open-ended questions. See Appendix D for Sample Survey.The survey was similar to the survey used in the 2011 Solano Transportation Study for Seniors and People with Disabilities with updates to reflect transportation and technology changes. To make it as convenient as possible for Users, it was designed as a document that could be folded and returned, postage-paid to the STA. It was two-sided, legal sized with an option to leave contact information for follow-up. One of the questions was the respondent’s city of residence so that the surveys could be analyzed on both a city and county level. Surveys were initially distributed in conjunction with the promotion of a city’s Mobility Summit to public locations such as senior centers, community centers, libraries, veterans’ centers, etc. At the Mobility Summit, surveys were included in the information packet and available at the information table. Additionally, the Outreach Partnership Card offered surveys in quantity for distribution at locations attendees could identify. Direct mail of the survey in conjunction with notification of the Mobility Summit was tested with the Dixon Mobility Summit in the Fall of 2017. Households with older adults were targeted and a strong response was received. Gradually, the survey was direct mailed in all cities through the Summer of 2018. Surveys continued to be received into the Fall of 2018 with over 2,200 returned. The survey was available in English and Spanish and was available in hard copy version and on-line.The survey was available in other languages upon request. Respondents also had the option of completing a survey over the phone with Mobility Call Center staff.The vast majority received were hard copies in English. A Provider Survey was designed for organizational input. It was a simple survey with five open- ended questions. See Appendix D. It was intended to gather the insights of organizations that worked with older adults and people with disabilities and their mobility needs and to identify existing mobility services in existence.The survey was primarily available on-line. About a dozen programs completed this survey.